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When designing or retrofitting a public restroom in a venue used by families, such as a park or sports complex, a unisex bathroom, also known as a family bathroom, will win you points for customer service. Fathers are escorting children to public places, such as malls and playgrounds, more than in the past, and both fathers and mothers are often uncomfortable taking their opposite-sex child into the restroom with them, but parents don't want to leave the child alone outside while they use a restroom. Alternatively, if the child needs to use the restroom, a mom might be concerned about letting a 7-year-old son into the men's room alone. A unisex restroom solves the problem and provides peace of mind for parents.
|Jennifer Mathes, Ph.D.|